John Gallias

An educated, experienced, and approachable information technology administration professional.

SUMMARY

An educated, experienced, and approachable information technology administration professional. Able to quickly and effectively articulate complex and important decisions affecting mission-critical operations with an emphasis on security. Genuinely, morally, and passionately believes in solving complex technical problems for the greatest possible benefit to people. Proudly Korean American! Pronouns: He/Him

EDUCATION

Bachelor of Science - Computer Science
Information Assurance - Network Security Administration
Eastern Michigan University - Class of 2011 Cum Laude
https://emich.edu/ia

EXPERIENCE

FAC Systems Analyst, University of California San Francisco (UCSF)
San Francisco, CA - ucsf.edu - March 2024 - Present (Full Time)
Academic Research Services > Research Infrastructure > Facility for Advanced Computing (FAC)
The FAC provides secure, performant, and budget-friendly compute and data storage services to the UCSF researcher community.

Research Lab System Administrator, University of California San Francisco (UCSF)
San Francisco, CA - ucsf.edu - June 2022 - March 2024 (Full Time)
Keiser Lab
Manages, maintains, administers, and is the first point of responsibility for Keiser Lab’s entire computational hardware, software, and data infrastructure.

Freelance Information Technology Consultant
January 2004 - Present
IT Consulting: Networking, Repair, Security, Support, Web

Operating Systems Programmer Senior, University of Michigan
Ann Arbor, MI - umich.edu - December 2018 - May 2022 (Full Time)
Michigan Medicine, Health Information Technology & Services (HITS)
Academic IT > Academic Devices & Systems
Assist researchers with custom hardware, complex computing, and application needs that span workstations and servers in the data-center.
Major Projects / Accomplishments:

  • 2021 Merit Alphaville Hospital: Advanced Binary + Security Essentials
  • 2020 Microsoft BUILD
  • 2020 Red Hat Summit
  • UM Library Scholar Sprints - Navigating the Dark Web
  • HITS Linux, Windows, and VMware for Research Devices
  • 2019 - 2020 Windows 10 Upgrade Project
  • 2019 - 2021: Voices of the Staff Advisor
  • 2019 Emergent Red Hat Server Automation Workshop: Introduction to Ansible Automation
  • 2019 Hacks with Friends - Team Member: Pitch #4: Gaming and Learning Environment for Security (GALES)

Lead Organizer, Cryptoparty Ann Arbor
Ann Arbor, MI - a2crypto.party - January 2017 - October 2021 (Freelance / Volunteer)

Desktop Support Specialist Senior, University of Michigan
Ann Arbor, MI - umich.edu - September 2013 - December 2018 (Full Time)
LSA Technology Services - Information Technology
Provided specialized research computing support for Chemistry, Biology, Museum of Natural History, and Earth Science Departments.
February 2016: Promoted from Desktop Support Specialist Intermediate to Senior
Major Projects / Accomplishments:

IT System Administrator, Nonprofit Enterprise at Work
Ann Arbor, MI — new.org - April 2012 - September 2013 (Full Time)
IT support to over 39 non-profit orgs / 350 systems / 500 users across southeast Michigan.

CIA Technician, Best Buy Geek Squad
Ann Arbor, MI — geeksquad.com - September 2005 - August 2010 (Part Time)
Repair, Support, Service, Sales. Apple Retail Specialist.

Repair Technician / Web Developer / IT Consultant, Napoleon Community Schools
Napoleon, MI — napoleonschools.org - June 2005 - June 2008 (Part Time)
Maintenance, repair, and deployment of computer systems and related equipment.

Repair Technician, Computer Ties Inc.
Jackson, MI — computer-ties.com - July 2004 - September 2005 (Part Time)
Repair, Support, Service, Sales.

SKILLS

CompTIA A+ Certified, May 2005

Platforms: Android, Chrome OS, Debian, iOS, macOS, Raspberry Pi, Qubes, Red Hat, Synology, Tails, Ubuntu, Ubiquiti, Whonix, Windows

Cloud: Amazon, Azure, Box, DigitalOcean, Dropbox, Google

Virtualization: Hyper-V, KVM, Parallels, VirtualBox, VMware

Networking: Access Points, Active Directory, Clients, Conferencing, Containers, Continuous Integration/Continuous Deployment, DevOps, DHCP, DNS, Database, Digital Signage, Embedded Devices, Endpoints, E-mail, High Performance Computing, Interactive Kiosks, Internet of Things, LDAP, Load Balancing, Network Attached Storage, Power over Ethernet, Printing, PXE, Quality of Service, Routing, Remote Access, Remote Desktop, Scientific Research Equipment / Instrumentation, Servers, Shibboleth, Single Sign-On, Smartphones, Storage, Switching, Tablets, Tor, VLANs, VoIP, Wiring, Wireless, Workstations

Security: Accounting, Availability, Asset Management, Auditing, Backup & Recovery, Biometrics, Blockchains, Capture the Flag, Compliance, Confidentiality, Configuration Management, Content Security Policy, Counter-Intelligence, Cryptocurrency, Data Management, DevSecOps, Disaster Recovery, Disk Imaging, Encryption, Enforcement, Firewalls, Full Disk Encryption, GDPR, Group Policy, Hardware Security Modules, Identity and Access Management, Integrity, Intrusion Detection/Prevention, Inventory, Licensing, Malware, Mobile Device Management, Monitoring, Multi-Factor Authentication, Password Management, Penetration Testing, Perfect Forward Secrecy, Public Key Infrastructure, Point of Sale, Prediction, Reporting, Responsible Disclosure, Reverse Engineering, Risk Assessment & Mitigation, SAML, Scanning, Social Engineering, Statistics, Surveillance, SSH, SSL, Threat Modeling, TLS, TPM, Trainings, Two-Factor Authentication, Updates, Upgrades, Verification, VPN

Web: Apps, Content Management Systems, Forums, Search Engine Optimization, Shopping Cart, Social Networking, Stores, Wiki

Programming: C++, CSS, Git, HTML, Java, JSON, PHP, Python, SQL, Scripting (Ansible, bash, batch, JavaScript, PowerShell), XML, YAML